HIDA and AMS Webinars

HIDA’s webinars are a fast, easy, and convenient way to stay on top of the customer trends, policy changes, and industry topics that are important to you.

In today’s healthcare environment, change is continuous and accelerating. HIDA’s live webinars are guaranteed to cover the timely issues that may impact your job role and your customers, topics including provider priorities, market challenges and opportunities, and government policies.

Upcoming Webinars↓ Recordings↓

HIDA Webinars for All Members

Free to HIDA Members and HIDA Educational Foundation Associates.
HIDA webinars begin at 1:00 pm ET and run for approximately 60 minutes, unless noted. see pricing ↓

AMS Webinars – Priority Access

Free to AMS licensees. AMS webinars begin at 1:00 pm ET and run for approximately 60 minutes, unless noted. see pricing ↓


Webinars marked with asterisk (*) are worth ONE AMS point . Recordings are available shortly after the live webinar.

Upcoming Webinars

AMS Webinar
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<b>Customer Service Series: Angry Customers Can Be Your Best Friends* </b> | Tonya Snider | July 10
HIDA Webinar
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<b> *Preparing For The 2019-2020 Flu Season </b> | Dr. Litjen Tan, PhD | September 17, 2019
Webinar Schedule
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<b> HIDA's Full 2019 Webinar Schedule </b> | Fast, Easy And Convenient

Webinar Recordings

Recordings are available within a week after the live webinar takes place. see pricing ↓
AMS Webinar
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<b>Customer Service Series: Stop And Listen* </b> | Tonya Snider, TenBiz | June 17, 2019
AMS Webinar
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<b> Customer Service Series: Great Service Leads To New Referrals* </b> | Tonya Snider, TenBiz | May 21, 2019
AMS Webinar
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<b> What Sales Reps Need To Know About Provider Quality Metrics* </b> | Linda Rouse O'Neill | April 25, 2019
HIDA Webinar
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<b> Working With Your Customers On An Emergency Plan* </b> | Linda Rouse O'Neill | March 13, 2019
HIDA Webinar
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<b> *Best-In-Class Key Account Management In Medtech </b> | <br /> Tammer Farid, PhD | February 20, 2019
HIDA Webinar
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<b> *2019 SNF Medicare Reimbursement Outlook </b> | Caroline Haarmann & Katherine Almendinger of AHCA | February 6, 2019
HIDA Webinar
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<b> *2019 Hospital-Physician-Lab Reimbursement Outlook </b> | <br /> Josh Babb, Mary Beth Spencer
HIDA Webinar
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<b> Collaborating With Providers In A Value-Based Healthcare Model </b> | Brent Petty & Gary Gustafson | November 13, 2018
AMS Webinar
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<b> *How To Use A Customer-Centric Approach To Increase Sales Revenue </b> | Lisa Rose & Russ Sharer | October 18, 2018
HIDA Webinar
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<b> *Preparing For The 2018-2019 Flu Season </b> | Dr. Litjen Tan, PhD | September 5, 2018
HIDA Webinar
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<b> *4 Trends in Distribution for Healthcare Products </b> | Elizabeth Hilla | August 16, 2018 <br />
HIDA Webinar
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<b> *Changes in the GPO Landscape </b> | Elizabeth Hilla | July 9, 2018
AMS Webinar
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<b> *Selling To Urgent Care Centers: 3 Things You Need To Know </b> | Shaun Ginter | June 5, 2018, 1:00pm
HIDA Webinar
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<b> *The Evolution of the Physician Office Market </b> | Ann Peters | May 23, 2018
AMS Recorded Webinar
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<b> *Selling to Home Care Agencies: 3 Things You Need to Know </b> | Phil Bongiorno | April 4, 2018
HIDA Recorded Webinar
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<b> *Integrating Social Media Into Your Marketing Plan </b> | Jan Beery <br />March 14, 2018
HIDA Recorded Webinar
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<b> 3 Key Ways To Tackle Common Contract Administration Pain Points </b> | Jeff Girardi | March 7, 2018
HIDA Recorded Webinar
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<b> *UDI LUM Best Practices </b> | Terrie Reed, Michael Marchlik, Dennis Black | February 26, 2018
HIDA Recorded Webinar
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<b> *What Supply Chain Executives Want From Distributors </b> | Ann Peters <br /> February 21, 2018
HIDA Recorded Webinar
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<b> *2018 Post-Acute Reimbursement Outlook </b> | Linda Rouse O'Neill, Mary Beth Spencer
HIDA Recorded Webinar
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<b> *Leveraging Distributor-Manufacturer Partnerships to Grow Diagnostics Sales </b> | Elizabeth Hilla
AMS Recorded Webinar
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<b> *Identifying and Nurturing Prospects in the Digital Age </b> | Jan Beery
AMS Recorded Webinar
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<b> *Understanding Hospice Providers </b> | Reisha Martin
HIDA Recorded Webinar
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<b> *Help Customers Navigate Infection Prevention </b> | Ann Peters | Sponsored by PDI
HIDA Recorded Webinar
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<b> *Preparing For The 2017-18 Flu Season </b> | Dr. Litjen Tan, PhD
AMS Recorded Webinar
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<b> *4 Things Sales Professionals Need to Know About MACRA </b> | Josh Babb <br /> <br />
AMS Recorded Webinar
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<b> *Grow Your Sales Through Effective Distributor Relationships </b> | Andy Rice <br /> <br />
HIDA Recorded Webinar
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<b> *How Do Patients Perceive Telemedicine? </b> | Ann Peters
HIDA Recorded Webinar
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<b> *Working With GPOs </b> |<br /> Elizabeth Hilla <br /> <br />
HIDA Recorded Webinar
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<b> *Navigating Your Unique Road to Growth </b> | Bruce Merrifield <br /> <br />
AMS Recorded Webinar
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<b> *Your Prospect Answered Your Call. Now What? </b> | John Costigan
AMS Recorded Webinar
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<b> *Objection Handling With Gatekeepers: It's a Science </b> | <br /> John Costigan
HIDA Recorded Webinar
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<b> *Healthcare Consumerism: Patients Demand Value </b> | Ann Peters <br /> <br />
HIDA Recorded Webinar
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<b> *Selling to Post-Acute Providers </b> | Ann Peters
HIDA Recorded Webinar
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<b> *Acute Care Market: Insights From Supply Chain Executives </b> | <br /> Gina Smith, Justin Waters
AMS Recorded Webinar
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<b> *Prospecting & Cold Calling: Getting in the Door </b> | John Costigan <br /> <br />
HIDA Recorded Webinar
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<b> *Reaching Millennial Healthcare Consumers </b> | Ann Peters
HIDA Recorded Webinar
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<b> *2017 Outlook for Quality Metrics </b> | <br /> Linda Rouse O'Neill, Josh Babb
HIDA Recorded Webinar
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<b> *Selling Through Distributors </b> | Elizabeth Hilla <br />
HIDA Recorded Webinar
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<b> *Healthcare & the New Congress </b> | Josh Babb <br /> <br />

Webinar Pricing

HIDA Webinar Prices – As follows unless noted:
  • HIDA Member: Live webinar: $0 | Webinar plus recording: $0
  • Non-member: Live webinar: $199 | Webinar plus recording: $299

Recordings typically available approximately 1 week after live webinar.

AMS Webinar Prices – As follows unless noted:

It’s All Free for AMS Licensees – the 2018 AMS Webinar Series is offered FREE to all employees of AMS licensee companies. Programs are also open for a fee to non-AMS licensees.

  • AMS Licensee Company:  Live webinar: $0 | Webinar plus recording: $0
  • HIDA Member: Live webinar:$149 per participant | Webinar plus recording: $249
  • Non-member: Live webinar: $249 | Webinar plus recording: $349

Recordings are typically available within a week after the live webinar. 


For further information about webinars or becoming an AMS training program licensee, contact HIDA:


Kendall Lemmert»
Education Coordinator
703-838-6138

Learn more about getting certified through the AMS Sales Training Program ►