Home Care & Post-Acute Customer Insights Conference

If you sell to nursing homes, home care providers, or other long-term care customers, don’t miss HIDA’s Home Care / Post-Acute Customer Insights event. It’s your opportunity to understand the latest trends in these markets so that you can continue providing the best possible service to your customers.

*You can still register to get full access to the session recordings through December 31, 2023.

How You’ll Benefit

  • Gain insights on trends in post-acute and home care markets: staffing shortages, inflationary pressures, inventory management challenges, and more
  • Hear directly from nursing home administrators, home health agencies and other long-term care providers on their strategic priorities and what they need from suppliers to achieve those objectives

Who Should Attend

  • Professionals in any role that requires understanding market trends and customer needs, including:
    • Account managers
    • Marketing leaders
    • Sales managers
    • Sales reps
  • Distributors, manufacturers, GPOs, and technology providers serving home care and post-acute markets


Wednesday, Nov. 29

All sessions are listed in Eastern Time. Time and topics subject to change.

1:00-1:30pm ET
Post-Acute Market Trends Shaping 2024 And Beyond

It’s no secret that managing rising costs and dealing with the staffing crisis are top-of-mind concerns for post-acute providers. In this session, you’ll gain insights on how providers are navigating through these challenges, and what help they need from suppliers.

Sara Deiter

Sara Deiter, RN, MSN, LNHA
Vice President, Consulting Services

1:30-2:00pm ET
An Inside Look At SNF Technology Investments

Join us for a glimpse into how a large nursing facility is investing in technology and analytics to gain workflow efficiencies, improve internal and external communications, and prepare for increased patient volume.

Sarah Anderson

Sarah Anderson
SVP, Strategic Initiatives, Product & Demand Planning
TwinMed, LLC

Kyle Linn

Kyle Linn
SVP, Operations
Brickyard Healthcare

2:10-2:45pm ET
Post-Acute Provider Interview

Join this live session for a conversation with leaders from nursing home and assisted living facilities. Our panelists will discuss how they’re coping with operational challenges, issues of census, staffing pressures, and discuss current business models and how they’re preparing for the future. This session will start with a few prepared questions lead by a moderator and the rest of the time will be open for audience questions.

Dr. Kathy Martin
President & CEO

Patrick McDonnell
Glastonbury Health Care Center

Elizabeth Hilla
Senior Vice President

Thursday, Nov. 30

1:00-1:30pm ET
HME: What’s in Store for 2024

As the aging population chooses to stay at home and new reimbursement models make this more doable, home care providers have new options to expand their services. This is driving fast growth in delivery of medical equipment and supplies directly to patient homes. In this session, gain insights on how upcoming reimbursement changes can create opportunities for your customers and what implications the Transparency in Coverage ruling can have on supply demand.

Craig Douglas
VP, Payer & Member Relations
The VGM Group

1:30-2:00pm ET
Understanding Value-Based Care In The Home Care Market

Value-based care (VBC) aims to improve overall patient well-being by providing reimbursement incentives to home care providers for high-quality care. Tune in to hear a home care provider’s perspective on what VBC means for their business, how they interpret and implement VBC, and how it is embedded into their strategic plan for services to come.

Savanna Lyles

Savanna Lyles
Product Manager Value-Based Care
Home Care Delivered, Inc.

2:10-3:00pm ET
Payer Panel Discussion
Brought to you by HIDA’s Home Care Advisory Council

Join this live session for a discussion with payer providers on how they interpret and reimburse according to value-based care practices. The session will start with prepared questions by our moderator, and the remaining time will be open for audience questions.

Amber Casteel

Amber Casteel, BSN, CCM
BlueCare Director of Clinical Effectiveness
BlueCare Tennessee

Sharon Pruitt 
Solutions Management Director

Moderator: Laura Williard
Vice President, Payer Relations
American Association for Homecare

Get Session Recordings

Get Recordings

  • Member Company: $199/person for first attendee
    • $150/person for each additional attendee
  • Non-Member: $399/person
Additional Registration Options

The Health Industry Distributors Association (HIDA) is committed to a respectful and safe experience for all participants, regardless of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, age, religion, disability, and any other characteristic protected by applicable federal, state or local laws. HIDA does not tolerate discrimination, intolerance, harassment, or aggression at any HIDA event, either in person or via electronic communications. Any discriminatory, harassing, inappropriate, or aggressive behavior should be reported to an employee of HIDA or to the event staff immediately. Anyone engaged in inappropriate behavior is subject to removal from the event at HIDA’s discretion.

Distributor Contact:

Sarah Stensrud

Sarah Stensrud
Director, Membership

Manufacturer Contact:

Cindy Chen Cindy Chen, MS
Director, Associates Program