Home Care & Post-Acute Customer Insights Conference

If you sell to nursing homes, home care providers, or other long-term care customers, don’t miss HIDA’s Home Care/Post-Acute Customer Insights event. It’s your opportunity to understand the latest trends in these markets so that you can continue providing the best possible service to your customers.

How You’ll Benefit

  • Gain insights on trends in post-acute and home care markets: staffing shortages, inflationary pressures, inventory management challenges, and more
  • Hear directly from nursing home administrators, home health agencies and other long-term care providers on their strategic priorities and what they need from suppliers to achieve those objectives

Who Should Attend

  • Professionals in any role that requires understanding market trends and customer needs, including:
    • Account managers
    • Marketing leaders
    • Sales managers
    • Sales reps
  • Distributors, manufacturers, GPOs, and technology providers serving home care and post-acute markets


Wednesday, Nov. 29

All sessions are listed in Eastern Time. Time and topics subject to change.

1:00-1:30pm ET
Post-Acute Market Trends Shaping 2024 And Beyond

It’s no secret that managing rising costs and dealing with the staffing crisis are top-of-mind concerns for post-acute providers. In this session, you’ll gain insights on how providers are navigating through these challenges, and what help they need from suppliers.

Sara Deiter

Sara Deiter, RN, MSN, LNHA
Vice President, Consulting Services

1:30-2:00pm ET
An Inside Look At SNF Technology Investments

Join us for a glimpse into how a large nursing facility is investing in technology and analytics to gain workflow efficiencies, improve internal and external communications, and prepare for increased patient volume.

Kyle Linn
Senior Vice President, Operations
Brickyard Healthcare

2:10-2:45pm ET
Post-Acute Provider Interview

Join this live session for a face-to-face conversation with SNF administrators and hospice providers. The session will start with a few prepared questions around operations, inventory management, and procurement processes, and the rest of the time will be open for audience questions.

Thursday, Nov. 30

1:00-1:30pm ET
Keeping Pace With Home Delivery Trends

As the aging population chooses to stay at home and new reimbursement models make this more doable, home care providers have new opportunities to expand their services. This is driving fast growth in delivery of medical equipment and supplies directly to patient homes. In this session, gain insights on how to leverage growth opportunities in the home care segment.

1:30-2:00pm ET
Understanding Value-Based Care In The Home Care Market

Value-based care (VBC) aims to improve overall patient well-being by providing reimbursement incentives to home care providers for high-quality care. Tune in to hear a home care provider’s perspective on what VBC means for their business, how they interpret and implement VBC, and how it is embedded into their strategic plan for services to come.

2:10-2:45pm ET
Home Care Provider Interview

Join this live session for a discussion with home health agencies and DME providers. The session will start with a few prepared questions around challenges and processes, and the rest of the time will be open for audience questions. 



  • Member Company: $199/person for first attendee
    • $150/person for each additional attendee
  • Non-Member: $399/person
Additional Registration Options
Registration is first-come, first-served. Registration forms sent without payment will not be processed. Any photos taken at this event are property of HIDA and can be published without permission in HIDA materials.

The Health Industry Distributors Association (HIDA) is committed to a respectful and safe experience for all participants, regardless of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, age, religion, disability, and any other characteristic protected by applicable federal, state or local laws. HIDA does not tolerate discrimination, intolerance, harassment, or aggression at any HIDA event, either in person or via electronic communications. Any discriminatory, harassing, inappropriate, or aggressive behavior should be reported to an employee of HIDA or to the event staff immediately. Anyone engaged in inappropriate behavior is subject to removal from the event at HIDA’s discretion.

Distributor Contact:

Sarah Stensrud

Sarah Stensrud
Director, Membership

Manufacturer Contact:

Cindy Chen Cindy Chen, MS
Director, Associates Program