Hear directly from key industry experts, with the opportunity to ask questions.
Monday, February 5
2:00 – 5:00pm ET
Pre-Conference Workshop: Introduction to Contract Administration

If you’re new to healthcare contract administration, or want a refresher on the basics, this event is just for you! Get a thorough understanding of contract and pricing fundamentals before you dive into the main event.  We’ll start out by defining common terms and explaining what makes contract pricing for medical products so complicated. Then we’ll take a close look at the most common processes involved in pricing management and chargebacks. We’ll summarize industry best practices, and share resources you can use every day. (If you’re an industry veteran, feel free to come share your expertise, and be sure to bring newer team members along.)

Susan LaFountain
Product Manager, Industry Adoption
Global Healthcare Exchange

Elizabeth Hilla
Senior Vice President
HIDA


Tuesday, February 6
8:30 – 9:30am ET

Keynote Session

Building The Business Case For Effective Contract Administration

Join us for an informative session that explores the critical role of contract administration in healthcare supply chain management and its direct impact on return on investment (ROI). Discover how effective contract management practices can drive cost savings, enhance operational efficiency, and maximize financial returns, enabling organizations to thrive in the healthcare industry.

Tina Murphy
CEO
Global Healthcare Exchange


Working Sessions
10:30 – 11:20am ET
Recommendations For Common Eligibility Scenarios

Delve into the complexities of GPO contract tier activations, discussing new awards, extensions, and price tier changes, and how proactive measures can mitigate industry-wide pricing errors and rework for smoother, dispute-free operations.

Glen Sample

Glen Sample
AVP Contract Data Management
Vizient

Navigating Location Identification Challenges

Explore the importance of using standardized ship-to and bill-to addresses in the healthcare supply chain to streamline processes, enhance accuracy, and facilitate more efficient business operations between trading partners.

Adja Kaba

Adja Kaba
Senior Manager, Sales Operations
Nestle Health Science

Solutions For Common Chargeback Disputes

Discuss the importance of accurate and timely communication between manufacturers and distributors, focusing on discrepancies in chargeback claims, and the adoption of standard reject codes for more efficient dispute resolution.

Kat Fern

Kat Fern
Distribution Operations Supervisor
STERIS

Ray Pellicciotti

Ray Pellicciotti
Director, Strategic Contracting & Analytics
Johnson & Johnson

Balancing Patient Privacy And Eligibility In Home Health Markets

Explore the challenges distributors face when selling to Home Health Agencies or DME Billers, shipping directly to patients, and discover innovative solutions to navigate chargebacks, payment processes, and patient data protection in this complex healthcare landscape.

Frank Milon

Frank Milon
Director, Contracts & Rebates
NDC, Inc.


11:45am – 12:15pm ET
Contract Transformation Journey: Building The Infrastructure To Support Automation

Be part of an insightful session where we delve into the real world impact of BD’s contracting transformation initiative. Gain valuable insights and takeaways on process simplification, automation, optimizing the operating model, and harnessing data insights to drive impactful change in contracting practices.

Nancy Montemarano
Vice President, Commercial Contracting
BD

Joined by Sal Penna, BD


1:45 – 2:30pm ET
Adapting To The Rising Demands Of Non-Acute Market Segments

Panel Discussion

With the increasing growth of home health care, labs and physician offices, surgery centers, and other facilities, contract administration is becoming increasingly challenging to navigate. Our panelists will share how they are managing the complexities of mismatched facility addresses, assigning correct eligibility tiers, and adapting to the changing needs of patient care.

Rayna Frisby

Rayna Frisby
VP Channel Partners
Provista

Bob McCart

Bob McCart
VP, National Accounts
IMCO

Adam Sher
Director, Enterprise Contract Operations
Henry Schein

Maria Summers

Maria Summers
Senior Director
CHAMPS GPO


3:30 – 4:00pm ET
The Big Picture: Trends In Distribution And Supply Chain

Take a break from contracting challenges in this session focused on the wider industry landscape. Get insights on shifting sites of care, demand trends, supply chain challenges, and government affairs issues impacting your company and your customers.

Elizabeth Hilla

Elizabeth Hilla
Senior Vice President
HIDA

Chandler Mobley
Manager, Research & Market Insights
HIDA


Wednesday, February 7
8:30 – 9:15am ET
Leveraging AI To Reduce Rework In Contract Administration

Discover how AI-driven solutions can effectively reduce chargeback and rebate errors, streamline manual processes, and enhance accuracy, ultimately optimizing contract administration efficiency and driving financial success.

Tony Pericle

Tony Pericle
Founder
ProfitOptics


Breakout Sessions
9:25 – 10:15am ET
AI-Powered Productivity: Transform Your Daily Workload

Join us for a hands-on session tailored for healthcare supply chain professionals. Equipped with your laptops, dive into practical strategies for crafting AI language model prompts that streamline and simplify contract administration tasks.

Tony Pericle

Tony Pericle
Founder
ProfitOptics

Implementing A Unified Reporting Format For GPO Admin Fees

Joint presentation by HealthTrust, Vizient, and Premier, Inc.

Since HIDA introduced its GPO admin fee template in 2022, three of the nation's leading GPOs have embarked on pilot projects with select suppliers, aiming to implement this unified standard template. Join us to learn more about the advancements they've made and understand how suppliers can minimize rework, paving the way for industry-wide efficiency. You can download the toolkit as an Excel file here.

Melanie Proctor

Melanie Proctor
VP, Supply Chain Data Management
Premier Inc.

Jodi Walker

Jodi Walker
Sr. Director, Purchase Reporting System
Vizient

Jacob Wiser

Jacob Wiser
Product Manager
HealthTrust Performance Group

Pricing Precision Unleashed: Using Data To Get Price Right The First Time

Explore best practices tailored for healthcare supply chain contract administrators to load prices accurately according to tier eligibility standards. This session emphasizes proactive approaches to minimize future discrepancies and enhance contract management efficiency.

Priya Gismondi

Priya Gismondi
General Manager, Medtech Channel
IQVIA

When Is A Contract A Waste Of Time? Weighing Effort Against Sales Impact

Discover the pitfalls of overcomplicating contracts with excessive clauses that can render them unenforceable. This session emphasizes the value of simplification in contracts, not only for enforceability but also to ease the burden on administrators, ultimately reducing work and redundancies across the organization.

Marco Bulgarelli

Marco Bulgarelli
Senior Director, Medical Surgical Contract Administration
McKesson Medical Surgical


10:40 – 11:10am ET
Breaking Silos: Enhancing Communications Between Sales and Contract Administration Teams

Effective internal communications between sales and contract teams play a pivotal role in standardizing contract terms, building efficient processes, and reducing rework. By fostering a culture of collaboration and open dialogue within the organization, teams can align their objectives, share insights, and leverage collective expertise, resulting in improved contract administration outcomes and enhanced overall operational efficiency.

Jeff Koopman

Jeff Koopman
Director, Distributed Pricing
Medline


More education sessions TBA