Tuesday, September 24 | 3:00pm–5:30pm
The Independent Distributors Summit provides an opportunity for owners and leaders from smaller distribution companies to share ideas and learn from each other. If your company is aiming for growth, it’s critical that you have a clear value proposition that your employees and customers understand and value.
In this interactive session, you’ll gain new ideas on:
- What makes a great value prop (and you’ll have a chance to work on your own value messaging and gain feedback from your peers)
- Why it’s critical to then measure customer satisfaction, and how to use the net promoter score as a benchmark for improvement
Heather Llorca-Kropp, Vice President, Marketing & Channel Management, Dukal Corporation
Cindy Juhas, Chief Strategy Officer, CME
Colton Mason, Senior Vice President, Supreme Medical
Exclusively for independent distributors with 50 employees or less.