Create Strong Employee Feedback Loops And Continuous Communication
“Allowing employees to have their voice heard is something that we not only foster within Cardinal Health, but within my organization, and it’s led to success in many different examples.”
Empower Employees On The Ground With Strategic Decision-Making Skills
“It doesn't make sense for me to hold all decision-making up at the highest levels when I'm not on the ground and trying to understand what the issues or the problems are that you're trying to solve. Enabling somebody to be able to make those decisions is incredibly valuable, and it builds trust within the organization.”
Recruit From A Variety Of Skill Backgrounds, Capabilities, Personalities And Experience
“If I have a whole bunch of people who have the same skills and personality as I do, we're not actually going to have a lot of productivity inside that organization. So when I build a team, it's really important that I go out there and find the people who round me out and then I round them out equally back and forth when things get hard.”