Supply Chain Visibility Conference
Hyatt Regency Coral Gables, FL | February 5-6, 2020


Conference Speaker

Joe Walsh
Supply Chain Sherpas

Conference Speaker

Lori Anter
Cardinal Health

Conference Speaker

Melanie Paape
Mayo Clinic

Conference Speaker

Peter Bennett
Cardinal Health

Conference Speaker

Jerry Dietenberger
Mayo Clinic

Conference Speaker

Michael Darling
St. Luke’s Health System, Kansas City

Conference Brochure
(Adobe PDF File)

How Can Healthcare Companies Improve Demand Planning?

This unique working conference brings manufacturers, distributors, group purchasing organizations, and providers together to discuss ways to work together better to ensure product availability, improve forecasting, and better support patient care. Join us at the HIDA Supply Chain Visibility Conference!

Conference Highlights

  • What true “visibility” in the healthcare supply chain requires from trading partners, and how it impacts total costs for all stakeholders
  • How to improve demand signals so manufacturers receive the information required to produce the product quantities that are needed, without waste or shortages
  • What supply chain partners must do to prepare for and respond to hurricanes and public health events
  • Why it’s critical to gain better real-time understanding of consumption, expirations, back orders, and other factors impacting demand, and how to do it

Who Should Attend

  • Supply chain professionals, demand planners and forecasters, operations leaders, inventory management professionals, S&OP professionals, strategic/national accounts leaders
  • Manufacturers, distributors, health system supply chain leaders, group purchasing organizations (GPOs), and IT/solutions providers
  • Anyone else interested in improving demand visibility, forecasting, and inventory availability in the healthcare supply chain

...And Why

  • Collaboration to improve demand planning and ensure product availability
  • Guide the industry initiative to increase visibility and reduce shortages, disruptions, and waste in the supply chain
  • Connect with peers and trading partners to discuss demand planning challenges
  • Take home ideas for ensuring your supply chain continuity

Registration and Pricing

Register online

Registration Fees

Member: $749 per person

Non-member: $1249 per person

Healthcare Providers: $399 per person. (Contact David Forbes to register►)

Distributor Contact:

Kelley Taft»

Director, Membership

Manufacturer Contact:

Cindy Chen, MS, AMS»

Sr. Manager, Associates Program
HIDA | 703-838-6114

Provider/GPO/Service Provider Contact:

David Forbes, MBA»

Program Director for the Healthcare Supply Chain Collaborative
HIDA | 703-838-6110

Registration Policy

Space may be limited. Registration is first-come, first served. Registration forms sent without payment will not be processed. Any photos taken at this event are property of HIDA and can be published without permission in the HIDA materials.

Cancellation Policy

Participants must cancel in writing via mail, email or fax in order to request a refund, less a $35 processing fee. A full refund minus the processing fee will be available prior to January 8, 2020 and a 50% refund will be available between January 9 and January 24, 2020. While no refunds will be available after January 25, a company may substitute a registrant at any time without penalty.


Wednesday, February 5

(Times and topics subject to change.)

Welcome And Objectives • 1:30-1:50pm

Opening Session: A Vision For A Connected, Fully Visible Healthcare Supply Chain • 1:50-2:40pm

Joe Walsh, Founder, Supply Chain Sherpas

  • Former Chief Supply Chain Officer for Intermountain Healthcare who now consults with provider and supplier organizations nationwide
  • Energetic speaker who engages audiences through storytelling, data, trends, and candid and provocative perspectives
  • Respected supply chain visionary who invites leaders to challenge their own limiting beliefs about what’s possible and truly transform the supply chain

Managing A Major Shortage: Lessons Learned • 2:40-3:25pm

Greg Hylton, Vice President, Vendor Relations, Medline Industries, Inc.
Kathryn Carpenter, VP Sourcing and Contracting, CommonSpirit
Lindsay Gauthier, Ethicon US Supply Chain Leader, Johnson & Johnson Health Care Systems

  • How shortages, such as last year’s IV fluid event, impacts providers and what they do to manage through them
  • What trading partners did to help each other through the crisis, what worked well, and what didn’t
  • What tools and practices should be applied to future disruptions

Table Discussions Focused On Managing Shortages * 3:25-3:40pm

Government Affairs Update: EtO Sterilization Plant Closures * 4:00-4:30pm

Linda Rouse O’Neill, Vice President, Government Affairs, HIDA

  • What’s happening at the state and federal level regarding use of EtO for medical product sterilization
  • How these trends could impact product availability

Concurrent Breakouts And Working Sessions * 4:40-5:30pm
Metrics: Creating A Common Vocabulary For Measuring And Managing Supply And Demand
  • The importance of having a common language for measuring and improving performance in areas like fill rates, back orders, and more
  • Group discussion aimed at moving the industry toward common metrics
Deeper Dive: EtO Issues And Government Affairs Response
  • Assess risk of supply chain shortages related to potential EtO plant closures
  • Discuss potential industry responses
Working Session: Best Practices For Managing Shortages And Back Orders
  • Understand new industry template for shortage notifications
  • Discuss adoption benefits and strategies
  • Further develop best practices for back order management

Networking Reception • 5:30–7:00pm

Thursday, February 6

Networking Breakfast • 7:00–8:00am

Case Study: Improving Demand Planning At A Large IDN * 8:00-8:30am

Michael Darling, Vice President, Supply Chain, St. Luke’s Health System of Kansas City

  • How a major health system is leveraging daily supply consumption data from provider to distributor to manufacturer
  • What types of floor-level information are being gathered and shared
  • How this data is used at the distributor level to better manage inventory

Cardinal Health Case Study:
Collaborative Global Supply And Demand Planning • 8:30-9:00am

Lori Anter, Director, Global Demand Planning, Cardinal Health
Peter Bennett, Director, Global Supply Planning, Cardinal Health

  • Why collaboration between the demand planning and supply planning functions is so critical
  • How the two groups work together at Cardinal, what the impact has been, and where the collaboration is heading

Table Discussions Focused On Demand Planning * 9:00-9:15am

Hurricanes Happen: Creating A Realistic, Effective Plan For Supply Chain Disruption * 9:15-9:50am

Tim Vogt, Supply Chain Relations Manager, BD
Kim Bedwell, Director, Safety & Environmental Health, Owens & Minor
Scott Wilcox, Operations Manager, Sarasota Memorial Health Care System

  • Lessons learned from recent weather emergencies: what worked, what didn’t, and what was unexpected
  • New tools that allow suppliers and customers to jointly prepare for a hurricane, snowstorm, or other disruptive weather event
  • Strategies to consider, such as sequestered inventories and pre-determined emergency orders

Mayo Clinic Case Study: Using Analytics To Improve Supply Continuity • 10:10-10:40am

Jerry Dietenberger, Manager, Operational Excellence Analytics, Supply Chain Management, Mayo Clinic
Melanie Paape, Manager, Inventory Management, Supply Chain Management, Mayo Clinic

  • How Mayo is improving its analytics, and how it’s using that information to better understand total inventory and areas of vulnerability
  • How the organization incorporates information from suppliers into prioritization and decision-making
  • Why inventory optimization plays such an important role in supporting continuity of supply

Concurrent Breakouts And Working Sessions • 10:50-11:40am
Moving Forward On The Demand Planning Maturity Path
  • How the most advanced organizations manage demand
  • Why it’s critical to share that information with their trading partners to reduce both shortages and excess inventory
  • What steps are most critical to move your organization up the maturity path
Emergency Readiness: Partnering With Government Agencies, Coalitions, And More

Mary Beth Spencer, Senior Manager, Government Affairs, HIDA

  • Partner with government agencies in advance of emergencies to ensure a smooth, rapid response during a crisis
  • Understand the role of regional healthcare coalitions in emergency readiness
  • Identify ways to engage with these organizations to improve supply chain readiness
Working Session: Improving Allocation Management
  • Discuss common practices for allocating products during shortages
  • Consider what works and what doesn’t
  • Create a work plan for developing industry best practice recommendations
Interactive Discussion: Next Steps in Building End-To-End Visibility * 11:50-12:20

Closing Remarks * 12:20-12:30pm


Sponsorship Opportunities   Download Info (PDF)►

Gain visibility to more than 300 conference participants at three co-located events focusing on e-commerce capabilities, contract efficiency and demand planning.

Back of Badges Sponsor - $2,500

Nightly Schedule of Events Email Sponsor -  $3,000

Education Session Sponsor -  $3,500

Reception Sponsor - $4,500

Exhibit Opportunities

Presenting Sponsor -$10,000 (member)
Includes three registrations, exhibit table, session introduction; and recognition in marketing, web, and onsite slides/signage.

Sponsor - $3,950 (member) | $6,500 (non-member)
Includes two registrations, exhibit table, recognition in marketing, web, and onsite slides/signage.

Supporter - $2,750 (member) | $5,500 (non-member)
Includes one registration, exhibit table, recognition in marketing, web, and onsite slides/signage.

Sponsorship Contact:

Julie Berry»
Director, Conferences & Sponsorship Sales

Hotel Reservation Information

Hyatt Regency Coral Gables, Florida


Rate: $259 per night (Note: Hotel full, see alternatives below), single/double, plus 13% tax. Tax rates are subject to change.

Hotel Address: 50 Alhambra Plaza, Miami-Coral Gables, FL 33134

Hotel Cancellation Policy: After the January 8, 2020 cut-off date, reservation requests for rooms will be based on hotel availability and rates are subject to change. Name changes on, or other transfers of, room reservations will not be accepted after the cut-off date. If you booked accommodations at the Hyatt Regency Coral Gables but can no longer attend, please contact Julie Berry directly 703-838-6103 or to cancel your room.

HIDA’s attendee room block at the Hyatt Regency Coral Gables is now closed.
To be added to the wait list, please contact Julie Berry at 703-838-6103 or

Alternative Hotels:

Hotel St. Michael►
Distance: 0.2 miles
Rate: $247

Hotel Colonnade Coral Gables►
Distance: 0.3 miles
Rate: $289

Courtyard by Marriott Miami Coral Gables►
Distance: 0.6 miles
Rate: $364

Aloft Coral Gables►
Distance: 0.7 miles
Rate: $249

Event Contact:

Elizabeth Hilla»
Senior Vice President, HIDA
Executive Director, HIDA Educational Foundation

Please Note: We are aware of several companies that are attempting to sell HIDA Conference attendee lists. These companies are in no way affiliated with HIDA and the lists they are attempting to sell are not legitimate.

The Health Industry Distributors Association (HIDA) is committed to a respectful and safe experience for all participants, regardless of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, age, religion, disability, and any other characteristic protected by applicable federal, state or local laws. HIDA does not tolerate discrimination, intolerance, harassment, or aggression at any HIDA event, either in person or via electronic communications. Any discriminatory, harassing, inappropriate, or aggressive behavior should be reported to an employee of HIDA or to the event staff immediately. Anyone engaged in inappropriate behavior is subject to removal from the event at HIDA’s discretion.